Terms And Conditions

By using this website, you agree that all activities conducted on this site are governed by our terms and conditions as well as applicable laws. If you have any conflicts or disagreements with these terms, we ask that you refrain from using the site until you have a clear understanding.

Intellectual Property (UAE)
(The country of protective work laws should be corresponding country)

All content on this site is the exclusive property of RDX or its licensors, including materials protected by copyright, trademark, or patent laws. This includes, but is not limited to, trademarks, service marks, and trade names such as RDX, RDXSPORTS, and the RDX logo, which are owned, registered, and/or licensed by RDX. Additionally, all product designs, colors, patterns, and technologies are patented by RDX.

The content on this website—excluding user-generated content like product reviews and service feedback—comprises text, scripts, code, images, designs, graphics, sounds, music, videos, size charts, blogs, interactive features, and other materials. This collective work is protected under United Arab Emirates (UAE) and international copyright laws and is the sole property of RDX. All rights are reserved.

Users are permitted to download, display, save, print, or copy content from this site for personal, non-commercial use, or to place an order or enter into a contract with RDX. Any other use, including but not limited to reproduction, distribution, presentation, or transmission of this site's content, is strictly prohibited unless expressly authorized by RDX.

Warranty Disclaimer

The content and the products on the website are provided on "as is" and without warranties of any kind, whether expressed or implied. To the fullest extent permissible pursuant to applicable law, RDX disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. RDX does not represent or warrant that the functions contained in this website will be uninterrupted or errorfree, that the defects will be corrected, or that this website or the server that makes the website available are free of viruses or other harmful components. RDX does not make any warrantees or representations regarding the use of the materials in this website in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

RDX shall not be responsible for any special, consequential or direct damages that result from use of, or the inability to use all or parts of this website or the performance of the products purchased from this website or the demeanor of other user and user generated material, even if RDX has been advised of any such possibility of damage. You undertake total responsibility for the use of this website and if RDX is found to be liable for any damage which is in anyway relevant to your use of this website, RDX’s liability shall not exceed £50. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

During the event when an RDX product is mistakenly listed at an incorrect price or wrong discount offer; RDX reserves the right to refuse or cancel any orders placed for product listed at the incorrect price or order placed in event of the wrong campaign. RDX reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled; RDX shall issue a credit to your account that has been used to make payment in the amount of the incorrect price.

Product Orders

All orders placed through this website are subject to RDX’s acceptance. This means that RDX may refuse to accept or may cancel any order, whether or not the order has been confirmed subject to but not limited to factors as, where order has not passed security check, customer profile was found suspicious, or any reason not specified here, and without liability to you or anyone else. If your credit card has already been charged for an order that is later canceled, RDX will issue you a refund.

Community Guidelines

  • Interactive Areas

Services of RDX sometimes contain community feature e.g., Product reviews, blogs, event posts. When you post content through these features that content may become public.
We may, but do not always, monitor our community features, and ultimately you are responsible for your interactions with other users. So please use good judgment and play fair.

You are solely responsible for your interactions with other people, whether online or in person. RDX is not responsible or liable for any loss or damage resulting from any interaction with other users of this website, people you meet through the website or persons who find you because of information posted on, by or through the website. You agree to take reasonable precautions in all interactions with other users on the website and conduct any necessary investigation before meeting another person. RDX is under no obligation to become involved with any user dispute but may do so at its own discretion.

  • User Guidelines

While posting comments on this website or any social media relevant to this website you shall abide by the user guidelines as below. If you violate the User Guidelines, we reserve the right to terminate your access to the Service(s).

    • No Explicit Content. Posting sexually explicit material, obscene content may lead towards revoking your rights to use the service.
    • No Discriminatory or Abusive Content, or Personal Attacks or Insults.
    • Stay positive – while posting, you should ensure that you are not posting any hateful, harassing or infuriating to other members.
    • You should refrain from making any comments or posts that depict derogatory reference to anyone’s gender, religion and it should not express any kind of stereotype towards any ethnic group or communities.
    • No Hijacking, Trolling, or Flame-baiting. All the participants of the forum shall make sure that they stay on-topic and should refrain from taking the thread off-topic; which is considered as hijacking. Either contribute to the forums in a positive way or refrain from posting in the thread at all.
    • No Harm to Minors. The usage of service that can be harmful to the minors is not allowed.
    • No Sending Spam and Junk Mail. Spamming other members is not permitted. It includes spamming by posts or replies in the post.
    • No Illegal Content. Advocacy of promotion of illegal or fraudulent content is not allowed and may be punishable by law.
    • No Soliciting Personal Data. Members are not allowed to post any personal data from any third-party sources including photographs and other personal information of any other member.
    • No Public Posting of Private Conversations. Members are not allowed to post any messages of email communication from any other user, admin or moderator. This may lead towards termination of using the service.
    • No Breach of Legal Duty. Don’t post Content that is in breach of any contractual or other legal duty owed to a third party.
    • No Deceptive or Fraudulent Links. Putting fraudulent links with a wrong source and/or description is not allowed. This also includes embedded links that lead towards a pop-up ad.
    • No Impersonating RDX sports or Others. Don’t post Content that is likely to deceive any person or be used to impersonate any person, or to misrepresent your identity or affiliation with any person, including with RDX. Creating an account for the purposes of deceiving other user or to work around a Services suspension is not permitted and will be grounds for a permanent ban from the Services.
    • Other. Don’t post Content that contains anything that, in RDX’S sole determination, is objectionable or inhibits any other person from using or enjoying the Services, or that may expose RDX or our user to any harm or liability of any kind.

If we determine that you are violating the User Guidelines or otherwise have breached the Terms, we may take actions to address the issue, including, but not limited to, terminating your right to use the Services, removing your User-Generated Content, taking legal action against you (in which case you agree that we may recover reasonable costs and attorneys’ fees) or disclosing information to law enforcement authorities. We reserve the right to enforce, or not enforce, these Community Guidelines in our sole discretion, and they don’t create a duty or contractual obligation for us to act in any particular manner.

  • Objectionable User-Generated Content

It’s a big bad Internet out there, and people post inappropriate stuff on user-generated content sites all the time. We do our best to keep the community safe and secure (user respecting the Community Guidelines helps), but you still might run into bad stuff before we have a chance to take it down. If you spot any objectionable Content, (please let us know)

While we require all of our users to comply with the Community Guidelines and reserve the right to monitor for violations, we ultimately cannot guarantee they will comply with the Community Guidelines or these Terms. If you believe any Content submitted to our Services violates the Community Guidelines, or if you know or suspect that someone is misusing your User-Generated Content, please report it to the info@rdxsports.com. By consenting to the Terms, you understand and acknowledge that when you access or otherwise use the Services:

You may be exposed to User-Generated Content from a variety of sources, and that we are not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such User-Generated Content.

You may be exposed to User-Generated Content shared by another user that is offensive, indecent, or otherwise objectionable.

Miscellaneous

Your use of this website shall be governed in all respects by the laws of the United Kingdom, without regard to choose of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this Website (including but not limited to the purchase of RDX products) shall be in the state or Civil Court of England and Wales. Any cause of action or claim you may have with respect to this Website (including but not limited to the purchase of RDX products) must be commenced within 90 days after the claim or cause of action arises. RDX’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. RDX may assign its rights and duties under this Agreement to any party at any time without notice to you.

Indemnification

You agree to indemnify, defend, and hold harmless RDX, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Website using your Internet account.

Term; Termination

These terms and conditions are applicable to you upon your accessing the Website and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by RDX without notice at any time, for any reason. RDX reserves the right in its sole discretion to terminate your account, delete your profile and any of your User Generated Content, and restrict your use of all or any part of the Forum for any or no reason, without notice, and without liability to you or anyone else. You understand and agree that some of your User Generated Content, such as that which is displayed outside your profile, in activity feeds, in other parts of the Website, or on other Forum (e.g., Facebook, Twitter, Google, etc), may continue to appear on the Platform or on other platforms even after your User Generated Content is removed or your account is terminated. These Terms of Use remain in effect even after your account is terminated. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Order Verification:

All orders are subject to our verification process for accuracy and payment validation authorization. For security reasons, we may contact you via email or telephone to request additional information. In order to protect against fraudulent activity, we must verify the bill-to and ship-to address. Please be certain to provide your exact billing address and phone number (the address and phone number your credit card's issuing bank has on file) while placing your order. Incorrect information will cause a delay in the processing time and possible order cancellation without prior notice.

DISCOUNT OR COUPON POLICY All our offers, and coupon codes excludes New arrivals, Heavy items, Gift Cards, Custom Orders & Bundles. Offer cannot be applied to previously placed orders. Offer cannot be combined with other offers. Not valid on wholesale or bulk orders. We reserve the right to limit quantities and/or reject any orders based on stock on hand or other circumstances. Any promotional offer may be modified or terminated at any time without notice. Offers not valid on cancelled or out of stock merchandise. Heavy and oversized items will require additional shipping. The customer will be contacted once an order is placed with a heavy or oversized item with an exact shipping quote.

PRIORITY DISPATCH Your order is a priority dispatch. We make sure that it is shipped to you at the earliest. CORPORATE IDENTITYB2FITNESS (UK) LTD., is authorized to run and operate business as RDX Sports in the United Kingdom, Rest of Europe, United States of America and Canada

Important Update: Changes to Our Privacy Policy and Terms

We are updating our Privacy Policy and Terms of Use in response to recent changes in global privacy laws. Our goal is to provide you with a clearer understanding of how we collect, use, and share your personal data. Here are some key updates you should be aware of:

Updated Terms

To enhance clarity and organization, we have incorporated content related to personal data and user privacy into our Privacy Policy section. Additionally, we have included best practices for handling fitness-related and dietary information provided by RDX Sports.

Privacy Assurance

Our commitment to your privacy remains unchanged. We have integrated new global requirements into our policy and restructured our Privacy Policy for easier navigation. The updated policy outlines how we collect, use, distribute, and protect your data, along with specific disclosures relevant to your region or country.

Transparency and Choice

With RDX Sports, you have control over how, what, and when you share your personal information. We aim to ensure that you fully understand your rights and our obligations. Our policies are written in straightforward language for your convenience.

We believe you should always have the option to manage your personal data. Over the next few months, we will be making additional changes to our Terms and Privacy Policy, including how you interact with tools on our website. These changes will provide you with clear options for consenting to the collection, use, and distribution of your personal data.

Implementation Date

These updates will take effect on May 20, 2018. We strongly encourage you to read the full text of our updated policies for a comprehensive understanding. If you have any questions or concerns, please reach out to us through our 24/7 support services.

Thank you for being a valued member of Team RDX!